We charge on a fixed hourly rate of A$120.00 (GST included) on 15-minute block increments.*
Technical Support Service (TSS) calls, emails, remote sessions, and correspondences are all recorded. You will only be billed for the time used in resolving your requirements or issues.
IT management of the different services fall under the same pricing scheme.
* Residential clients will be charged A$100.00/hr (GST included).
For onsite visits, clients will be billed a minimum of one (1) hour.